FAQ


Shipping

We ship anywhere in Canada. If you live outside of Canada, please contact us and we can look at other shipping options for you.

We work our hardest to ship items 24-48 hrs from the time orders are placed. Please be patient with us as larger orders and heavy volumes take more time to process for shipping.

Returns & Exchanges

If you aren't completely in love with your item(s), please follow the instructions found on our Return Policy page.

Gift Cards

Yes, we offer digital gift cards in various denominations ranging from $25 - $500 for purchase on our website.

Gift cards can be purchased through our website and are sent to the purchaser via email. Gift cards can then be forwarded to the desired recipient to use on our website.

Each gift card contains a unique code that can be applied to a customer's purchase when checking out.  

Style Sessions

Style Sessions are casual one-on-one consultations for those customers who are seeking more guidance for their wardrobe. Whether you have everyday style questions that need answering, or are searching for an outfit for a specific event; we will have you covered!

You can find out more details on both of our Style Session options here.

Style Sessions can be done remotely via FaceTime or Zoom. If you do not have access to these technologies, please let us know before purchasing a Style Session and we will make alternate arrangements.

Click the Style Sessions title in the header found on our homepage. Click either the Everyday Style Consultation or Event Specific Consultation - whichever one you are wanting to purchase. Click the "add to cart" button and it will be added to your total. 

If you know which possible day(s) you can be available for your consultation at the time of purchasing a Style Session, please let us know your preferred date(s) at checkout.

There will be a box titled "Special instructions for seller" when you review your cart before checking out. This box is where you may list your preferred date(s) for your Style Session. The more date(s) you give us for your availability, the more likely that we will find a common day that will work. We will be in touch with you as soon as we can to confirm the date/time for your Style Session.

Other

As for right now, we are solely operating online through our website, but it is definitely something we have considered. Maybe one day down the road we will be able to open a physical storefront, but don't worry - we will be the first to let you know!